Frequently Asked Questions
Do I really need a wireless thermometer instead of a regular one?
Do I really need a wireless thermometer instead of a regular one?
A standalone probe means opening the lid to check doneness, which lets heat and moisture escape. This sends the temperature straight to your phone, so you can see it's ready without lifting the lid.
What's the difference between Single Probe and Dual Probe?
What's the difference between Single Probe and Dual Probe?
Single Probe tracks one cut. Dual Probe tracks two at once — two steaks, or the meat and the grill's ambient temperature — without buying a second thermometer.
How far away can I be and still get a reading?
How far away can I be and still get a reading?
Up to 196 ft (60 m) with a clear line of sight — enough to go back inside while dinner cooks outside.
What does it run on, and how long does the battery last?
What does it run on, and how long does the battery last?
It runs on 2 AAA batteries, good for roughly 100 hours of continuous use.
Will the probe survive high grill heat?
Will the probe survive high grill heat?
Yes. The probe is rated up to 572°F (300°C), well above typical grilling and roasting temperatures.
Do I need a specific phone or an app subscription?
Do I need a specific phone or an app subscription?
No subscription. The companion app is free for iOS and Android.
What if it doesn't work for me?
What if it doesn't work for me?
You have 60 days from delivery to return it for any reason, no questions asked.
How fast will it ship, and is checkout secure?
How fast will it ship, and is checkout secure?
Orders ship within 1 business day. Delivery is 7–10 business days to the US and Canada, 10–12 to the UK, EU and Australia. Checkout is secured and processed by Shopify.